General
What is an AI phone answering service?
An AI phone answering service uses artificial intelligence to answer business calls automatically. It works 24/7 without breaks.
How does Bizwings AI work?
When a customer calls, the AI answers in your business name, captures details, books appointments, and transfers urgent calls.
Is the AI voice realistic?
Yes, Bizwings uses advanced text-to-speech that sounds natural. Callers often cannot tell they are speaking to an AI.
What businesses use AI assistants?
Plumbers, electricians, dentists, solicitors, salons, and many other small businesses use AI telephone receptionists for 24/7 intelligent call answering.
Can it handle multiple calls?
Yes, unlike humans, AI handles multiple simultaneous calls* depending on your plan, with Call Queue available on Premium and Enterprise plans.
Pricing
How much does it cost?
Bizwings starts from £49/month including 24/7 answering, lead capture, and dedicated telephone number.
Is there a free trial?
Yes, 14-day free trial with no credit card required.
Any setup fees?
No setup fees. Up and running in minutes.
Can I cancel anytime?
Yes, month-to-month with no contracts or cancellation fees.
Features
Can it book appointments?
Yes, integrates with Google Calendar and Outlook to book appointments automatically.
Can I customise responses?
Yes, you control greetings, questions, and FAQ answers through the dashboard.
Does it send notifications?
Yes, instant SMS and email after every call with caller details.
Can it transfer calls?
Yes, urgent calls transfer to your mobile based on rules you set.
Does it work 24/7?
Yes, 24 hours, 7 days, 365 days a year.
Setup
How long is setup?
Under 10 minutes for basic setup, fully configured within 24 hours.
Do I change my number?
No, keep your number and forward calls to Bizwings.
Is data secure?
Yes, enterprise-grade encryption, UK data centres, GDPR compliant.