Take phone orders accurately even during your busiest Friday night rush. Serving Mackay and the Queensland area.
See how AI keeps your business connected 24/7
Population in Mackay
Local Businesses
AI Availability
Friday night. Orders flying out. Phone ringing non-stop. Staff trying to cook, pack, and answer simultaneously. Orders get muddled.
Delivery apps charge 15-25% commission on every order
Phone orders keep 100% of the order value for your business
43% of calls to food businesses go unanswered during busy periods
Mackay is the Sugar Capital of Australia. With 5,000+ businesses competing for customers, Takeaways & Delivery in Mackay cannot afford to miss calls.
If you have been searching for a virtual receptionist for takeaways & delivery in Mackay or phone answering service for takeaways & delivery Mackay, Bizwings is the answer.
See how an AI business receptionist compares to traditional alternatives for Takeaways & Delivery.
| Feature | ❌ Missed Calls | 👤 Human Receptionist | 🤖 Bizwings AI |
|---|---|---|---|
| Monthly Cost | A$0 (but losing A$A$A$) | A$1,500-A$2,500 | A$99 |
| Available Hours | None | 8-10 hrs/day | 24/7/365 |
| Sick Days / Holidays | N/A | Yes (28+ days/yr) | Never |
| Handles Multiple Calls | ✗ | ✗ (1 at a time) | ✓ Unlimited* |
| Setup Time | N/A | Weeks to hire/train | 5 minutes |
| Call Transcripts | ✗ | Manual notes | ✓ Automatic |
| Consistent Quality | ✗ | Variable | ✓ Always |
*Simultaneous call capacity depends on your plan. Premium and Enterprise plans include Call Queue for handling multiple concurrent calls.
Our AI takes phone orders accurately, handles customisations, provides delivery estimates, and upsells extras.
Whether you need 24/7 receptionist takeaways & delivery Mackay or after hours answering takeaways & delivery Mackay, our AI handles it all for Takeaways & Delivery across Mackay and Queensland.
Takes orders accurately every time
Handles complex customisations
Provides delivery time estimates
Upsells sides and extras
Manages multiple calls simultaneously
Integrates with your EPOS system
"Takeaway orders used to mean constant phone interruptions. Now the AI handles orders and I can focus on cooking. Ticket times have improved massively."
Yes. No onions, extra cheese, gluten-free - it captures every customisation.
It provides accurate estimates based on your current queue.
Yes. It suggests drinks, sides, and extras.
Also serving these Queensland areas:
Join Takeaways & Delivery across Queensland already using Bizwings AI.
✓ Fully managed setup ✓ No contracts ✓ Cancel anytime
Press play and hear how our Smart Telephone Assistant handles calls for businesses just like yours. 6 industries, 6 scenarios, every feature demonstrated.
⚠ The Problem
✔ The Solution
Each call demonstrates different features in a real-world scenario
SecureKey Locksmiths
Emergency lockout at night - customer needs urgent help getting back inside.
Glow Hair Studio
Customer calls to ask about pricing for a cut and colour, then books an appointment.
Apex Building Solutions
Homeowner enquires about a kitchen extension - cost, timescales, and books a free site visit.
Dave's Plumbing & Heating
Customer asks detailed questions about a boiler service - what's included, how often, then books.
Sparks Electrical Services
Evening call about dead kitchen sockets - bot gives safety advice, arranges a priority callback.
Summit Roofing
Unsure caller notices damp - bot guides them through diagnostic questions and gives indicative pricing.
No contract. Cancel anytime. Live within days.
Everything you heard in those calls - and more - comes as standard
Every caller hears your business name - day or night.
Answers detailed questions about your services like a trained receptionist.
Gives your prices accurately so customers can decide on the spot.
Fills your diary with confirmed appointments while you're on a job.
Sends a payment link by text so the money's in before you turn up.
Your customer gets a professional email with all the details.
Urgent or important calls go directly to your phone.
Different handling for daytime, evenings, weekends and holidays.
Takes the details and makes sure you see it first thing.
Qualifies every caller - what's the problem, how urgent, where.
Delivers important safety information without you needing to be there.
Customers can talk over it and it doesn't lose track.
Even if they don't book, you get their name, number and email.
Get a text with caller details while the conversation is still fresh.
Keeps things moving if a caller goes quiet.
You choose the tone, personality and style - your brand, your rules.
A quick chat about your services, hours and how you want calls handled.
Our team configures everything to match your business perfectly.
Your dedicated telephone number is ready and every call gets answered.
See why a Smart Assistant beats the alternatives
| Smart Assistant | Receptionist | Voicemail | Nothing | |
|---|---|---|---|---|
| Answers 24/7 | ✓ | ✗ | Sort of | ✗ |
| Books appointments | ✓ | ✓ | ✗ | ✗ |
| Sends SMS & email confirmations | ✓ | Rarely | ✗ | ✗ |
| Captures every lead | ✓ | Most | 15% | ✗ |
| Knows your services & prices | ✓ | With training | ✗ | ✗ |
| Never calls in sick | ✓ | ✗ | ✓ | N/A |
| Sounds like your business | ✓ | Depends | ✗ | ✗ |
| Email follow-ups | ✓ | Manual | ✗ | ✗ |
| Monthly cost | From A$89 | A$2,200+ | Free | A$55,000/yr lost |
From A$89. No contracts. Cancel anytime.
✓ No contracts ✓ Cancel anytime ✓ Telephone number included
✓ No contracts ✓ Cancel anytime ✓ Telephone number included
