Handle catering enquiries and large orders while your baristas focus on making great coffee. Serving Leicester and the East Midlands area.
See how AI keeps your business connected 24/7
Population in Leicester
Local Businesses
AI Availability
Morning rush. Queue out the door. Phone ringing. A local business wants to order catering for 50 people. Your team is flat out making coffees. Opportunity missed.
43% of hospitality calls go unanswered during peak trading hours
37% of customers still prefer to phone rather than book online
Every missed call during the lunch or dinner rush is a lost sale
Leicester is one of the most diverse cities in England. With 30,000+ businesses competing for customers, Cafes & Coffee Shops in Leicester cannot afford to miss calls.
If you have been searching for a virtual receptionist for cafes & coffee shops in Leicester or phone answering service for cafes & coffee shops Leicester, Bizwings is the answer.
See how an AI business receptionist compares to traditional alternatives for Cafes & Coffee Shops.
| Feature | ❌ Missed Calls | 👤 Human Receptionist | 🤖 Bizwings AI |
|---|---|---|---|
| Monthly Cost | £0 (but losing £££) | £1,500-£2,500 | £99 |
| Available Hours | None | 8-10 hrs/day | 24/7/365 |
| Sick Days / Holidays | N/A | Yes (28+ days/yr) | Never |
| Handles Multiple Calls | ✗ | ✗ (1 at a time) | ✓ Unlimited* |
| Setup Time | N/A | Weeks to hire/train | 5 minutes |
| Call Transcripts | ✗ | Manual notes | ✓ Automatic |
| Consistent Quality | ✗ | Variable | ✓ Always |
*Simultaneous call capacity depends on your plan. Premium and Enterprise plans include Call Queue for handling multiple concurrent calls.
Our AI captures catering requests, answers menu questions, handles large orders, and ensures high-value opportunities are never missed.
Whether you need 24/7 receptionist cafes & coffee shops Leicester or after hours answering cafes & coffee shops Leicester, our AI handles it all for Cafes & Coffee Shops across Leicester and East Midlands.
Captures catering enquiries
Handles large order requests
Answers menu and allergen questions
Provides opening hours
Manages event bookings
Sends order confirmations
"Running a restaurant means I cannot always answer the phone. The AI takes reservations, answers menu questions, and even handles dietary requirements. Absolute game changer."
Yes. All dietary needs and allergies are captured for catering orders.
It provides menu prices and catering package costs.
Yes. Payment links can be sent for large orders.
Also serving these East Midlands areas:
Join Cafes & Coffee Shops across East Midlands already using Bizwings AI.
✓ Fully managed setup ✓ No contracts ✓ Cancel anytime
Press play and hear how our Smart Telephone Assistant handles calls for businesses just like yours. 6 industries, 6 scenarios, every feature demonstrated.
⚠ The Problem
✔ The Solution
Each call demonstrates different features in a real-world scenario
SecureKey Locksmiths
Emergency lockout at night - customer needs urgent help getting back inside.
Glow Hair Studio
Customer calls to ask about pricing for a cut and colour, then books an appointment.
Apex Building Solutions
Homeowner enquires about a kitchen extension - cost, timescales, and books a free site visit.
Dave's Plumbing & Heating
Customer asks detailed questions about a boiler service - what's included, how often, then books.
Sparks Electrical Services
Evening call about dead kitchen sockets - bot gives safety advice, arranges a priority callback.
Summit Roofing
Unsure caller notices damp - bot guides them through diagnostic questions and gives indicative pricing.
No contract. Cancel anytime. Live within days.
Everything you heard in those calls - and more - comes as standard
Every caller hears your business name - day or night.
Answers detailed questions about your services like a trained receptionist.
Gives your prices accurately so customers can decide on the spot.
Fills your diary with confirmed appointments while you're on a job.
Sends a payment link by text so the money's in before you turn up.
Your customer gets a professional email with all the details.
Urgent or important calls go directly to your phone.
Different handling for daytime, evenings, weekends and holidays.
Takes the details and makes sure you see it first thing.
Qualifies every caller - what's the problem, how urgent, where.
Delivers important safety information without you needing to be there.
Customers can talk over it and it doesn't lose track.
Even if they don't book, you get their name, number and email.
Get a text with caller details while the conversation is still fresh.
Keeps things moving if a caller goes quiet.
You choose the tone, personality and style - your brand, your rules.
A quick chat about your services, hours and how you want calls handled.
Our team configures everything to match your business perfectly.
Your dedicated telephone number is ready and every call gets answered.
See why a Smart Assistant beats the alternatives
| Smart Assistant | Receptionist | Voicemail | Nothing | |
|---|---|---|---|---|
| Answers 24/7 | ✓ | ✗ | Sort of | ✗ |
| Books appointments | ✓ | ✓ | ✗ | ✗ |
| Sends SMS & email confirmations | ✓ | Rarely | ✗ | ✗ |
| Captures every lead | ✓ | Most | 15% | ✗ |
| Knows your services & prices | ✓ | With training | ✗ | ✗ |
| Never calls in sick | ✓ | ✗ | ✓ | N/A |
| Sounds like your business | ✓ | Depends | ✗ | ✗ |
| Email follow-ups | ✓ | Manual | ✗ | ✗ |
| Monthly cost | From £49 | £1,500+ | Free | £37,000/yr lost |
From £49. No contracts. Cancel anytime.
✓ No contracts ✓ Cancel anytime ✓ Telephone number included
✓ No contracts ✓ Cancel anytime ✓ Telephone number included
