Bizwings
Law Firms & Solicitors in London

AI Telephone Receptionist for Law Firms & Solicitors in London

Capture every legal enquiry and qualify leads before they reach your fee earners. Serving London and the Greater London area.

B
By Bizwings Team Updated February 2026

Never Miss a Call Again

See how AI keeps your business connected 24/7

9 million

Population in London

1 million+

Local Businesses

24/7

AI Availability

Law Firms & Solicitors in London Are Losing Customers

A potential client needs legal help urgently. They call your firm. Voicemail. They call your competitor. Someone answers. That family law case worth £5,000 just walked out the door.

📉

78% of legal clients instruct the first firm that responds to them

⚠️

80% of potential clients move on if there is no response within 48 hours

💰

A single new case can be worth thousands of pounds in fees

London businesses receive over 50 million calls per day. With 1 million+ businesses competing for customers, Law Firms & Solicitors in London cannot afford to miss calls.

If you have been searching for a virtual receptionist for law firms & solicitors in London or phone answering service for law firms & solicitors London, Bizwings is the answer.

Compare Your Options for London

See how an AI business receptionist compares to traditional alternatives for Law Firms & Solicitors.

Feature Missed Calls 👤 Human Receptionist 🤖 Bizwings AI
Monthly Cost £0 (but losing £££) £1,500-£2,500 £99
Available Hours None 8-10 hrs/day 24/7/365
Sick Days / Holidays N/A Yes (28+ days/yr) Never
Handles Multiple Calls ✗ (1 at a time) ✓ Unlimited*
Setup Time N/A Weeks to hire/train 5 minutes
Call Transcripts Manual notes ✓ Automatic
Consistent Quality Variable ✓ Always

*Simultaneous call capacity depends on your plan. Premium and Enterprise plans include Call Queue for handling multiple concurrent calls.

Your AI Receptionist in London

Our AI handles initial enquiries professionally, gathers essential case information, qualifies leads, and routes calls to appropriate fee earners.

Whether you need 24/7 receptionist law firms & solicitors London or after hours answering law firms & solicitors London, our AI handles it all for Law Firms & Solicitors across London and Greater London.

Benefits for London Law Firms & Solicitors

Captures detailed case information

Qualifies enquiries by case type and urgency

Routes calls to appropriate solicitors

Books initial consultations

Handles routine questions about fees

Maintains complete confidentiality

How London Law Firms & Solicitors Use Our AI

Personal injury claims
Family law enquiries
Conveyancing quotes
Employment disputes
Wills and probate
Commercial legal matters
★★★★★ Verified Customer
"We are a small law firm and needed something professional. The AI handles initial enquiries brilliantly, qualifies leads, and books consultations. Very impressed."
D
David Thompson
Thompson Legal, Edinburgh

FAQs for London Law Firms & Solicitors

Is it confidential?

Completely. All calls are handled with full confidentiality and GDPR compliance.

Can it qualify leads?

Yes. The AI gathers case details and scores leads based on your criteria.

What about legal advice?

The AI never provides legal advice - only gathers information and books consultations.

People in London Also Search For

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All Industries in London

Ready to Never Miss a Call in London?

Join Law Firms & Solicitors across Greater London already using Bizwings AI.

✓ Fully managed setup   ✓ No contracts   ✓ Cancel anytime

Hear It In Action

Listen to Real Demo Calls

Press play and hear how our Smart Telephone Assistant handles calls for businesses just like yours. 6 industries, 6 scenarios, every feature demonstrated.

⚠ The Problem

📴
85%
of callers won't leave a voicemail
💰
£37,000
average revenue lost per year
👤
1 in 3
callers ring a competitor within 60s
🛠
62%
of calls missed while on a job
📅
4.8
calls missed per week on average
💲
£0
earned from every unanswered call
🚫
8 in 10
customers won't call back twice
Hours
not days - that's how fast leads go cold

✔ The Solution

🌙
24/7
days, nights, weekends & bank holidays covered
📞
1st Ring
answers before your competitor does
🎯
100%
every lead captured with name, number & email
📅
30s
average time to book an appointment
💬
Instant
SMS & email notifications to callers
0
missed calls, ever again
Unlimited
no cap on calls or minutes
🎨
Your Brand
sounds like your business, not a call centre

Choose Your Industry

Each call demonstrates different features in a real-world scenario

🔐

Locksmiths

SecureKey Locksmiths

Emergency Call & Pre-Payment Authorisation

Emergency lockout at night - customer needs urgent help getting back inside.

💇

Hair & Beauty

Glow Hair Studio

Missed Call Recovery, Pricing Enquiry & Appointment Booking

Customer calls to ask about pricing for a cut and colour, then books an appointment.

🏗️

Building & Construction

Apex Building Solutions

Consultative Enquiry, Detailed Q&A & Site Visit Booking

Homeowner enquires about a kitchen extension - cost, timescales, and books a free site visit.

🔧

Plumbing & Heating

Dave's Plumbing & Heating

Service Enquiry, Knowledge Base Q&A & Booking

Customer asks detailed questions about a boiler service - what's included, how often, then books.

Electrical

Sparks Electrical Services

After-Hours Call, Safety Advice & Priority Callback

Evening call about dead kitchen sockets - bot gives safety advice, arranges a priority callback.

🏠

Roofing

Summit Roofing

Diagnostic Enquiry, Indicative Pricing & Lead Capture

Unsure caller notices damp - bot guides them through diagnostic questions and gives indicative pricing.

Get Your Smart Assistant

No contract. Cancel anytime. Live within days.

Every Feature, Built In

Everything you heard in those calls - and more - comes as standard

👋

Your Name, Your Brand, Every Call

Every caller hears your business name - day or night.

🧠

Knows Your Business Inside Out

Answers detailed questions about your services like a trained receptionist.

💷

Instant Quotes, No Waiting

Gives your prices accurately so customers can decide on the spot.

📅

Books Jobs While You Work

Fills your diary with confirmed appointments while you're on a job.

💳

Gets Paid Before You Arrive

Sends a payment link by text so the money's in before you turn up.

✉️

Customer Gets Confirmation Instantly

Your customer gets a professional email with all the details.

📞

Puts Qualifying Calls Straight Through

Urgent or important calls go directly to your phone.

🕐

Knows When You're Open & Closed

Different handling for daytime, evenings, weekends and holidays.

🚨

Flags Urgent Jobs For Morning

Takes the details and makes sure you see it first thing.

Asks The Right Questions First

Qualifies every caller - what's the problem, how urgent, where.

⚠️

Gives Expert Advice Automatically

Delivers important safety information without you needing to be there.

🗣️

Handles Interruptions Like a Human

Customers can talk over it and it doesn't lose track.

🎯

No Caller Slips Through The Net

Even if they don't book, you get their name, number and email.

📲

You're Notified Before They Hang Up

Get a text with caller details while the conversation is still fresh.

🔇

Never Lets Awkward Silence Kill a Call

Keeps things moving if a caller goes quiet.

🎨

Sounds Exactly How You Want

You choose the tone, personality and style - your brand, your rules.

No Contract
Cancel Anytime
Live Within Days
We Set Everything Up
UK Phone Number Included
Unlimited Calls

We Handle Everything

1

Tell Us About Your Business

A quick chat about your services, hours and how you want calls handled.

2

We Build It For You

Our team configures everything to match your business perfectly.

3

Go Live & Relax

Your dedicated telephone number is ready and every call gets answered.

How Do We Compare?

See why a Smart Assistant beats the alternatives

Smart Assistant Receptionist Voicemail Nothing
Answers 24/7Sort of
Books appointments
Sends SMS & email confirmationsRarely
Captures every leadMost15%
Knows your services & pricesWith training
Never calls in sickN/A
Sounds like your businessDepends
Email follow-upsManual
Monthly costFrom £49£1,500+Free£37,000/yr lost

Ready to Never Miss
a Call Again?

From £49. No contracts. Cancel anytime.

✓ No contracts   ✓ Cancel anytime   ✓ Telephone number included

Common Questions

Does it sound robotic?
Not at all. Your Smart Assistant uses natural-sounding voices that match the tone of a real receptionist. Callers regularly assume they're speaking to a human. Listen to the demos above and judge for yourself.
What happens if the caller has a complex question?
Your assistant is trained on your services, prices, and FAQs. For anything it can't handle, it captures the caller's details and lets them know you'll call back - so you never lose the lead.
Can I transfer calls to my mobile?
Yes. You can set up human transfer so the assistant offers to connect the caller directly to you or a team member when you're available.
Can it handle multiple calls at once?
Yes. Unlike a human receptionist, your Smart Assistant can handle multiple simultaneous calls without putting anyone on hold. Every caller gets answered instantly, even during your busiest periods.
Is there a contract or minimum term?
No contract. No minimum term. Cancel anytime. We believe you'll stay because it works, not because you're locked in.
How quickly can I be set up?
We handle everything for you. After a quick chat about your business, our team builds and configures your assistant. Most businesses are live within days.
Do I get my own telephone number?
Yes. You get a dedicated telephone number included in your plan. You can use it as your main business number, or forward your existing number to it.
Does it work with my existing business number?
Absolutely. Simply set up call forwarding from your existing number to your Smart Assistant number. Your customers keep calling the same number they always have - nothing changes for them.
What if I want to change how it answers?
Just let us know. Whether it's updating your services, changing your hours, or adjusting the way calls are handled - we make the changes for you, usually within 24 hours.
Is my data secure?
Yes. All call data, recordings, and customer information are stored securely with encryption. Your data is never shared with third parties and you have full control over it through your dashboard.
How do I know when someone has called?
You get instant email notifications with the caller's name, number, and what they needed. Plus, your full dashboard gives you analytics, lead management, and call recordings so you never miss a detail.
Can I use it just when I'm busy or out of hours?
Absolutely. You can set it to answer all calls, or only kick in when you don't pick up. Many customers use it as a safety net - if you're on a job or it's after hours, your assistant takes over automatically.
What about emergency or urgent jobs?
Your assistant can be configured to recognise urgent situations like burst pipes or lockouts. It can prioritise these calls, flag them as urgent in your notifications, and even offer to transfer the caller to you immediately.
Do I need any technical knowledge?
None at all. We set everything up for you. If you can answer a phone call, you can use this. Your dashboard is simple and straightforward - no training needed.
How does the booking system work?
Your assistant offers available time slots, collects the caller's details, and books them in. It can send deposit or full payment links, sync with Google Calendar, and confirm everything by SMS and email.
What about spam or nuisance calls?
Your assistant handles them so you don't have to. It politely deals with cold callers and time-wasters, meaning only genuine enquiries reach your inbox.
Can I listen back to every call?
Yes. Every call is recorded and available in your dashboard. You can listen back anytime to hear exactly what was discussed.

Ready to Get Started?

✓ No contracts   ✓ Cancel anytime   ✓ Telephone number included