Take direct bookings 24/7 and handle guest requests without losing sleep.
Also known as: virtual receptionist for hotels & b&bs • phone answering service for hotels & b&bs • call answering for hotels & b&bs
See how AI keeps your business connected 24/7
A business traveller in New York calls at 2am UK time. They want to book direct. Voicemail. They book through an OTA instead, costing you 15% commission.
If you have been searching for a virtual receptionist for hotels & b&bs or phone answering service for hotels & b&bs, Bizwings offers an AI-powered solution that costs a fraction of traditional services while working 24 hours a day, 7 days a week.
Our AI takes reservations, checks availability, handles special requests, and saves you thousands in OTA commissions.
Whether you need telephone answering for hotels & b&bs during business hours, after hours answering for hotels & b&bs, or out of hours call handling for hotels & b&bs, our AI handles it all seamlessly.
Takes direct bookings 24/7
Checks real-time availability
Handles special requests
Saves OTA commission fees
Provides local information
Supports multiple languages
Direct bookings have increased 30% since we started using the AI. The OTA savings alone cover the cost.
Yes. Real-time integration with your booking system shows current inventory.
All requests are captured and logged for your team.
Yes. English, French, German, Spanish and more.
Join thousands of Hotels & B&Bs already using Bizwings AI.
✓ Fully managed setup ✓ No contracts ✓ Cancel anytime
Press play and hear how our Smart Telephone Assistant handles calls for businesses just like yours. 6 industries, 6 scenarios, every feature demonstrated.
⚠ The Problem
✔ The Solution
Each call demonstrates different features in a real-world scenario
SecureKey Locksmiths
Emergency lockout at night - customer needs urgent help getting back inside.
Glow Hair Studio
Customer calls to ask about pricing for a cut and colour, then books an appointment.
Apex Building Solutions
Homeowner enquires about a kitchen extension - cost, timescales, and books a free site visit.
Dave's Plumbing & Heating
Customer asks detailed questions about a boiler service - what's included, how often, then books.
Sparks Electrical Services
Evening call about dead kitchen sockets - bot gives safety advice, arranges a priority callback.
Summit Roofing
Unsure caller notices damp - bot guides them through diagnostic questions and gives indicative pricing.
No contract. Cancel anytime. Live within days.
Everything you heard in those calls - and more - comes as standard
Every caller hears your business name - day or night.
Answers detailed questions about your services like a trained receptionist.
Gives your prices accurately so customers can decide on the spot.
Fills your diary with confirmed appointments while you're on a job.
Sends a payment link by text so the money's in before you turn up.
Your customer gets a professional email with all the details.
Urgent or important calls go directly to your phone.
Different handling for daytime, evenings, weekends and holidays.
Takes the details and makes sure you see it first thing.
Qualifies every caller - what's the problem, how urgent, where.
Delivers important safety information without you needing to be there.
Customers can talk over it and it doesn't lose track.
Even if they don't book, you get their name, number and email.
Get a text with caller details while the conversation is still fresh.
Keeps things moving if a caller goes quiet.
You choose the tone, personality and style - your brand, your rules.
A quick chat about your services, hours and how you want calls handled.
Our team configures everything to match your business perfectly.
Your dedicated telephone number is ready and every call gets answered.
See why a Smart Assistant beats the alternatives
| Smart Assistant | Receptionist | Voicemail | Nothing | |
|---|---|---|---|---|
| Answers 24/7 | ✓ | ✗ | Sort of | ✗ |
| Books appointments | ✓ | ✓ | ✗ | ✗ |
| Sends SMS & email confirmations | ✓ | Rarely | ✗ | ✗ |
| Captures every lead | ✓ | Most | 15% | ✗ |
| Knows your services & prices | ✓ | With training | ✗ | ✗ |
| Never calls in sick | ✓ | ✗ | ✓ | N/A |
| Sounds like your business | ✓ | Depends | ✗ | ✗ |
| Email follow-ups | ✓ | Manual | ✗ | ✗ |
| Monthly cost | From £49 | £1,500+ | Free | £37,000/yr lost |
From £49. No contracts. Cancel anytime.
✓ No contracts ✓ Cancel anytime ✓ Telephone number included
✓ No contracts ✓ Cancel anytime ✓ Telephone number included
